Employee experience platform

Employee engagement survey software that sees attrition coming.

Hear every employee, from the first interview to the exit interview. reactsurvey runs engagement, pulse, onboarding and exit surveys at any scale, and its AI flags attrition risk while the answers are still arriving. Works-council-ready, self-hosted or in the EU cloud.

The problem

Money is no longer what motivates your best people.

Once pay is fair, people stay and perform for the work, their team, their manager and the sense that someone listens. That makes employee experience a performance lever. Most survey programmes are too slow to pull it.

Once a year is too late.

The annual survey closes and the report arrives months later. By then, the people who were unhappy have already handed in their notice.

The works council says no.

Nobody can say who sees which results, whether small teams stay anonymous or where the data is stored. The survey stalls before it starts.

Open answers go unread.

Thousands of comments in several languages, and nobody has time to read them. The reasons people leave were written down all along.

So HR ends up guessing.

Leadership asks why engagement dropped and who might leave next. Without timely answers, HR is left explaining last year’s numbers.

Every employee who answers trusts you with the truth. Show them it was worth it.

Across the employee lifecycle

One employee experience platform, from first interview to exit interview.

Every stage gets the right survey at the right moment, with employees imported automatically from your HR systems. All results live in one place, under one set of access rules.

  1. 01 · Recruitment

    Candidate feedback

    How applicants experienced your hiring process, including the people you turned down.

    After the interview

  2. 02 · Onboarding

    Onboarding surveys

    Check in during the first weeks and months, while first impressions still count.

    First weeks and months

  3. 03 · Development

    Engagement surveys

    The in-depth picture of engagement, leadership, growth and workload, by team, location and language.

    Once or twice a year

  4. 04 · Retention

    Pulse surveys

    A few questions, often. A pulse shows how a team is trending long before the next engagement survey.

    Every few weeks

  5. 05 · Exit

    Exit surveys

    Why people leave, in their own words, with every open answer analysed and compared across teams.

    When notice is given

In every survey

MultilingualBranching by live segmentAnonymity thresholdsReal-time analyticsDrop-off analysis

AI for employee experience

The AI reads every answer. Your managers get a plan.

What used to take HR weeks now happens while the survey is still open: reading open answers, spotting teams at risk, writing the report. Every AI feature runs on EU-hosted or on-premise models. Humans approve, and every action is audited.

Explore the AI platform

Signals

Predictive attrition risk, anomaly detection and early warnings the moment a team or segment trends down, not months later in the annual report.

AI Analyst for HR

Ask your results HR questions in plain language. Answers come with charts, drill-downs and cited verbatims.

Open-text intelligence

LLM-powered sentiment, emotion and theme clustering across every open answer, in every language.

Agents

Agents nudge non-respondents, alert the right HR business partner, draft action plans for managers and close the loop with employees.

Executive summaries

A board-ready PDF or PowerPoint the moment the survey closes, with themes, risks and recommended actions.

Works-council-ready

Planned with your works council, not around it.

In Europe, no employee survey starts without the works council. With reactsurvey, what you agree with them becomes a setting in the platform, not a promise on a slide.

Ask for the security & compliance pack
  • Anonymity thresholds agreed with your works council
  • Results shown only in aggregate, never for individuals
  • Role-based access down to team level
  • On-premise behind your firewall, or EU cloud
  • GDPR: EU-built, EU-owned, EU-hosted
  • An audit log for every action the AI agents take
  • Private AI with zero retention; your data never trains public models
  • Passed the accessibility review of a leading European telecommunications group

Proven at scale

Half a million respondents in a single survey.

Since 2016, a leading European telecommunications group has run its enterprise survey programmes on reactsurvey, and approved it through its strictest reviews.

Approved where approval is hardest to get

  • Passed the group’s full privacy & security assessment
  • Passed its accessibility (Barrierefreiheit) review
  • Complies with its strictest data-protection guidelines, plus GDPR
  • Runs behind a WAF, hosted on-premise
respondents in the largest single survey
518,274
invitations sent
2.4M+
responses
300K+
surveys, 633 completed
757
invitations per hour
10,000
respondents per survey, with no major downtime
100K+

Figures from one three-year window at the telecommunications group.

The plan

Three steps from first workshop to first action plan.

  1. Workshop

    We design your employee listening programme with you: which survey at which lifecycle stage, the pulse rhythm, anonymity rules and reporting. Your HR team is onboarded in the same workshops.

  2. Launch

    Self-hosted behind your firewall or in the EU cloud. Employees sign in with SSO and are imported automatically from SAP, Active Directory or Entra ID.

  3. Act

    Signals flags teams at risk, the AI Analyst answers HR’s questions and Agents draft action plans for managers. Humans approve, and every action is audited.

Every enterprise licence includes the onboarding workshops and dedicated development time for your custom features.

Book a demo

FAQ

What HR and works councils ask first

Something else? Write to contact@blackmirror.at.

Is reactsurvey suitable for employee surveys that need works council approval?

Yes. Anonymity thresholds keep results hidden for groups too small to stay anonymous, role-based access decides who sees which results, and you can host reactsurvey on-premise behind your own firewall. We also provide a security and compliance pack for your works council and data protection officer.

Are employee survey answers anonymous?

Yes, if you set the survey up that way. You agree an anonymity threshold with your works council, and results for any group below it are never shown. Role-based access limits who can see which results: a manager, for example, sees only aggregated results for their own team.

What is the difference between an engagement survey and a pulse survey?

An engagement survey is the in-depth survey, usually run once or twice a year, that covers engagement, leadership, growth and workload. A pulse survey asks a few questions every few weeks and shows how a team is trending in between. reactsurvey runs both on one platform, so you can read every pulse against the last engagement survey.

Which employee surveys can we run with reactsurvey?

Surveys for the whole employee lifecycle: candidate feedback in recruitment, onboarding surveys, engagement surveys, pulse surveys and exit surveys. They all run in multiple languages, with branching by live segment and the same access rules.

How does reactsurvey spot attrition risk?

Signals watches engagement and pulse results as they arrive and raises an early warning when a team or segment trends down. Open-text intelligence shows the themes behind it, and Agents can alert the right HR business partner and draft an action plan for the manager. Humans approve, and every action is audited.

Does employee data leave the EU when we use the AI features?

No. You choose EU-hosted models inside the EU data boundary, or open-weight models on-premise next to a self-hosted install. Retention is zero, and your data never trains public models.

Can we import employees from SAP or Active Directory?

Yes. reactsurvey imports respondents automatically and pushes and pulls data with your enterprise systems, including SAP, Active Directory and Entra ID. Employees sign in with SSO via SAML or OpenID Connect through Keycloak, and results can flow on to Power BI, Snowflake or your data warehouse.

Can reactsurvey handle one survey for an entire corporate group?

Yes. The largest single survey so far had 518,274 respondents, reactsurvey sends 10,000 invitations per hour, and surveys with more than 100,000 respondents have run with no major downtime. AI translation takes a survey into 30+ languages in minutes, with human review.

Next step

Hear every employee. Act before they leave.

Book a demo with the team that builds reactsurvey. We walk through your employee lifecycle, your works council’s requirements and your HR systems.